YAPPI — SUPPORT
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Need help with Yappi? Email corentin.martins.pro@outlook.fr. We usually reply within 48 hours.

COMMON QUESTIONS

How do I cancel my subscription?
On your iPhone: Settings → [your name] → Subscriptions → Yappi → Cancel Subscription. You keep access until the end of the period you've paid for. To avoid being charged after the free trial, cancel at least 24 hours before it ends.

How do I get a refund?
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.

I got a new phone. How do I restore my purchase?
Open Yappi, go to the paywall or Settings, and tap Restore.

My tutor can't hear me.
Check that Yappi has microphone and speech recognition access: Settings → Privacy & Security → Microphone and Speech Recognition → turn on Yappi. Hold the mic button while you speak, then release it.

Can I change the language I'm learning?
Yes: tap the language flag at the top of the home screen, or go to Profile and tap your study plan's language. Your progress in each language is kept.

How do I add the widget?
Touch and hold your Home Screen → Edit → Add Widget → search for Yappi. For the Lock Screen: touch and hold it → Customize → Lock Screen → add Yappi.

A clip shouldn't be in Yappi.
Tell us by email with the clip's title and we'll remove it. Creators can also ask us to remove their videos.

How do I delete my data?
Profile → Settings → Delete my account. This deletes your account and everything on our servers.

Terms of Use: https://pcclblxaetlamjhglxpm.supabase.co/storage/v1/object/public/legal/yappi/terms.txt
Privacy Policy: https://pcclblxaetlamjhglxpm.supabase.co/storage/v1/object/public/legal/yappi/privacy.txt